Privacy Policy

Last Updated: 01/07/2025

Soolal Singam (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you use our website, mobile app, or other services (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal data:

a. Information You Provide to Us:

• Name
• Email address
• Phone number
• Location details (e.g., pickup addresses)
• Feedback or support messages
• Any information you submit through forms or registrations

b. Information Collected Automatically:

• IP address
• Browser type and device information
• Usage data (e.g., pages visited, time spent, clicks)
• Location data (if permission is granted)

c. Information from Third Parties:

We may receive information from partners, service providers, or platforms that you use to interact with us (e.g., social media logins or referral programs).

2. How We Use Your Information

• Provide and manage our e-waste collection and recycling services
• Schedule pickups and communicate with you about them
• Respond to inquiries, complaints, or feedback
• Improve and personalize our Services
• Inform you about updates, events, and programs (with your consent)
• Ensure compliance with legal obligations and policies
• Analyze usage trends to improve operations and impact

3. Sharing Your Information

We do not sell your personal information. We may share your data only in these limited situations:

• With trusted service providers who help us operate the Services (e.g., logistics, customer support)
• With government authorities or law enforcement when legally required
• With partners or collaborators for awareness or outreach campaigns (only with your consent)
• During a business transfer, such as a merger or acquisition, with appropriate safeguards

4. Your Choices and Rights

• You may access, correct, or delete your personal data by contacting us at [insert email].
• You can opt out of promotional emails anytime by clicking the "unsubscribe" link.
• You can disable cookies in your browser settings.

5. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy, or as required by law.

6. Data Security

We implement industry-standard safeguards (technical and organizational) to protect your personal data from unauthorized access, disclosure, or misuse.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. If we become aware that we have collected data from a child without parental consent, we will delete it.

8. Third-Party Services and Links

Our website or app may link to third-party platforms or services. We are not responsible for their privacy practices. Please review their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through our website or direct communication.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Soolal Singam Privacy Team
Email: vanakam@soolalsingam.com
Phone: +91-93603 69636
Website: www.soolalsingam.com